OzVoIP is a leader in the deployment of Internet business telephone systems in Australia. We pride ourselves in being an informed source of clear and competent advice to our customers and then being able to customise solutions according to their needs.

OzVoIP Business PBX Solutions

Some PBX systems are clearly made for low-end needs. Others are powerful business tools that will increase productivity, improve customer satisfaction, enhance the company’s image and keep long term costs under control.

If you are truly serious about your business, you should look for the following things in your PBX system:

Minimum Feature Set

• ACD queuing
• Dynamic agent presence
• Distributed call routing
• Follow-me calling
• Centralized voice mail
• Transfers between extensions
• Simplified web-based system management
• Auto-attendant with custom greetings
• Company directory accessible by first or last name
• Selectable music or custom information on hold
• Scalability
• Integrated conferencing
• Capacity
• Reliability

Features Important for Some Situations

• Skills-based call routing
• “Never-full” voicemail
• Voice and fax mail notifications
• Web and email delivery of voice messages
• Real-time system and queue monitoring
• Detailed system and queue logs
• Multiple number, multiple ID system entry
• DID – Direct Inward Dial
• Geographic call distribution

via OzVoIP